The Jefferson City Public Library is looking for a special person with the rare combination of creativity, superb customer service skills, and excellent technology skills to immediately fill the position of Library Assistant.

As a member of the library team, you will becalled upon to provide excellent customer service, assist and refer patrons according to their needs, perform circulation desk functions, assist users with library equipment, register new library users, perform reference duties, process requests for interlibrary loans, collect fees and properly use the library cash register, perform shelving duties, answer phones professionally and politely, train and monitor volunteers, catalog and process materials for the library’s collection, develop and execute library programs, serve in absence of the director, and perform other duties as required by circumstances or the library director.

Qualifications for this position include, but are not limited to:

• Strong people skills
• A knack for problem-solving
• Effective time management abilities
• Eagerness and aptitude for acquiring new skills
• Quick and accurate decision making
• Previous library experience is preferred

This is a full-time position consisting of forty (40) hours per week, which may include weekends and is based on library needs. Applications will be accepted through Friday, February 21, 2025. To be considered, application packets must be received by the deadline and must include the signed position description, the completed employment application, and a current resume. The position description and application are included in this packet. Applications without the requested items will not be considered. Applications may be submitted via e-mail (preferred), regular postal mail, or in person at the library.

This Position Description is not intended to be all inclusive. The Library Board reserves the right to revise or change position duties as the need arises and reserves the right to change position descriptions, position duties, or working schedules where appropriate and reasonable to accommodate individuals with disabilities. This Position Description does not constitute a written or implied contract of employment.

Please address applications to:

Library Director

Jefferson City Public Library

108 City Center Drive

Jefferson City, TN 37760

director@jcpls.org

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SUPERVISION AND DIRECTION

The Library Substitute will receive supervision and direction from the library director and shall comply with all established policies and operational procedures associated with proper conduct of a public library.

POSITION REQUIREMENTS

Education: Typing ability is required. Knowledge of automated office equipment with a willingness to be trained is desirable.

Experience: Previous work experience is helpful but not required.

Physical: The work environment consists primarily of indoor activities. Normal/corrected eyesight and hearing within normal range is required. Must be able to lift and carry books and/or cartons of books weighing up to 40 pounds on an occasional basis and must be able to lift and carry books up to IO pounds on a regular basis. Stooping, bending and walking is required to restock shelves and to assist customers with finding their requesting materials. Climbing is required on a regular basis through the use of movable step stools to reach books placed on higher shelves.

Appropriate dress, as for a business office, is required at all times while working in or representing the library.

A substitute is a casual, on-call position that works only as needed and does not receive any benefits other than those mandated by Tennessee state law.

Duties and Responsibilities

• Assists and refers customers according to their needs. Performs circulation desk functions.
• Assists customers with use of library equipment.
• Informs customers of status of overdue materials and availability of requested books. Performs registration of new and reregistered customers.
• Performs reference assistance, referring questions or searches to the library director or the Tennessee Resource Center as appropriate.
• Accepts and processes interlibrary loans for customers.
• Accepts payments for overdue materials, memorial gifts, lost books, use of library equipment, and sale books. Assists with shelving and reshelving books and other circulating materials.
• Answers phones routinely.
• Processes, maintains and stores periodicals. Reports to library assistant when director is absent.
• Performs other related duties as required by circumstances or the library director.

This Position Description is not intended to be all-inclusive. The Library Board reserves the right to revise or change position duties as the need arises and reserves the right to change position descriptions, position duties, or working schedules where appropriate and reasonable to accommodate individuals with disabilities. This Position Description does not constitute a written or implied contract of employment.

APPLY TODAY